Refund Policy

Refund & Correction PolicyYour satisfaction is important to us. Please inspect your printed artwork as soon as possible after printing.If you believe there is a problem with your purchase, contact us within 36 hours of receiving the printed artwork.

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• Please include:

• Your order number.

• A brief description of the issue. 

• Include the size and aspect ratio used at printing service

• A clear photograph of the printed artwork.

 

If the issue is determined to be related to the digital image we provided, we will make any necessary corrections and send you a new download link at no additional cost.If the file you received does not match the artwork displayed on our website, we will promptly provide the correct file at no charge.Because printing results can vary depending on the printing service, paper, materials, equipment, and settings used, we strongly recommend discussing the artwork and intended print size with your chosen print provider before printing.Due to the nature of digital downloads, refunds are generally not available once files have been downloaded. However, we are committed to correcting any issues with the digital file itself whenever possible.